Terms & Conditions

Welcome to Devine Height Hotels & Veritable Suites Ltd. These terms and conditions outline the rules and regulations for the use of our hospitality platform, booking systems, and hotel premises.

1. Booking and Reservations

By making a reservation through our website, you agree to the following:

  • All bookings are subject to availability and formal confirmation from our reservations team.
  • A valid means of identification must be presented upon arrival.
  • A refundable caution fee of ₦20,000 (or equivalent) is strictly required upon check-in for any incidentals. This fee is fully refundable upon checkout provided no damages occur.

2. Check-In & Check-Out Policy

  • Check-In Time: 10:00 AM onwards.
  • Check-Out Time: 12:00 PM (Noon).
  • Late check-outs are subject to room availability and may incur additional charges.

3. Hotel Policies

  • Smoking: Smoking is strictly prohibited inside the rooms and enclosed common areas. Dedicated smoking areas are provided outside.
  • Pets: We maintain a strict no-pet policy. Pets are not allowed on the premises.
  • Conduct: Guests are expected to conduct themselves in a respectable manner and not cause any nuisance or annoyance within the hotel premises.

4. Facilities Usage

  • Swimming Pool: Operational hours are 9:00 AM to 6:00 PM. No lifeguard is on duty; guests swim at their own risk.
  • Gym & Fitness Center: Operational hours are 8:00 AM to 7:00 PM.
  • Restaurant: Operates 24 hours for guest convenience.

Last updated: October 2026. Devine Height Hotels & Veritable Suites Ltd. reserves the right to amend these terms at any time.