Privacy Policy
Devine Height Hotels & Veritable Suites Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or book a stay with us.
1. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, title, and identification documents provided at check-in.
- Contact Data: includes billing address, email address and telephone numbers.
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and manage your reservation.
- To manage payment and refunds (including the ₦20,000 caution fee).
- To manage our relationship with you, including asking you to leave a review.
- To administer and protect our business and this website.
3. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Last updated: October 2026. Devine Height Hotels & Veritable Suites Ltd.
